q5bat is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with and what rights you have under applicable data protection principles.
A plain-English summary of our key privacy commitments. The full legal text below governs in all cases.
We collect only what is necessary to operate the Platform, respond to enquiries and comply with legal obligations. We do not collect unnecessary personal data and do not build advertising profiles.
Personal data is stored with appropriate technical and organisational safeguards. We use HTTPS/TLS encryption for all data transmitted between your browser and the q5bat Platform.
q5bat does not sell, rent or trade your personal data to third parties for commercial purposes. Your information is used only as described in this Privacy Policy.
You have the right to access, correct and request deletion of your personal data held by q5bat. Submit a written request to our support email and we will respond within a reasonable timeframe.
We use a limited set of cookies for analytics and Platform performance. We describe each category of cookie used and explain how you can manage or opt out of non-essential cookies.
When material changes are made to this Privacy Policy, the updated version is published here with a revised "Last Reviewed" date. Continued use of the Platform constitutes acceptance.
q5bat ("we", "us", "our"), accessible at https://q5bat.cam, operates as an English-language online betting and casino information platform for users in Pakistan and other jurisdictions where accessing such content is lawful. This Privacy Policy ("Policy") describes how q5bat collects, processes, stores, protects and discloses personal data obtained through your use of the Platform.
We are committed to handling all personal data responsibly, with transparency and in accordance with applicable data protection principles. This Policy applies to all users of the Platform, including visitors who browse without submitting any personal information and users who contact us via support channels.
By accessing or using the q5bat Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices as described herein, please discontinue use of the Platform immediately.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
q5bat acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, we determine the purposes for which personal data is collected and the means by which it is processed. Where we engage third-party service providers to process data on our behalf, we do so through appropriate contractual arrangements that require those processors to handle data only in accordance with our instructions and applicable data protection standards.
For all data protection enquiries, requests and complaints, you may contact us at the email address provided in Section 16 of this Policy.
When you visit the Platform, we automatically collect certain technical information that your browser or device transmits. This includes:
When you contact our support team — via Live Chat, the Help Centre or email — you may voluntarily provide personal data such as your name, email address and the content of your enquiry. We collect and retain this information solely for the purpose of responding to and resolving your enquiry.
q5bat does not collect and has no mechanism to collect:
We process personal data on one or more of the following legal bases:
Personal data collected through the Platform is used for the following purposes:
We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on users.
We may share personal data with carefully selected third-party service providers who assist us in operating the Platform. These include web hosting providers, analytics service providers and content delivery network operators. All such providers are engaged under contractual arrangements that prohibit them from using personal data for any purpose other than performing services for q5bat.
We may disclose personal data to competent legal or regulatory authorities where we are required to do so by law, court order or regulatory direction. We will, where permitted, notify affected users of such disclosure.
In the event of a merger, acquisition, restructuring or sale of all or part of q5bat's business, personal data held by us may be transferred to the relevant successor entity, subject to equivalent privacy protections.
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. Our general retention guidelines are as follows:
Once the applicable retention period has elapsed, personal data is securely deleted or anonymised in accordance with our data management procedures.
The q5bat Platform uses cookies and similar tracking technologies to provide a functional browsing experience, analyse Platform usage and improve Content. A cookie is a small text file placed on your device when you visit the Platform.
| Category | Purpose | Example Duration | Can You Opt Out? |
|---|---|---|---|
| Strictly Necessary | Required for the Platform to function. Includes session management and security cookies. | Session / up to 1 year | No — essential for operation |
| Analytics | Collects aggregated, anonymised data about how users navigate the Platform to help us improve content and performance. | Up to 2 years | Yes — via browser settings |
| Preference | Remembers user preferences such as language or display settings to improve return visits. | Up to 1 year | Yes — via browser settings |
| Performance | Monitors Platform loading speed and technical performance indicators to support infrastructure decisions. | Session | Yes — via browser settings |
You can manage, restrict or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Most browsers provide clear guidance on cookie management in their Help documentation.
q5bat implements appropriate technical and organisational security measures to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction. These measures include:
While we take all reasonable steps to secure personal data, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and accept no liability for breaches that are beyond our reasonable control. If you become aware of any security concern relating to the Platform, please contact us immediately at the address provided in Section 16.
q5bat's infrastructure and service providers may be located in countries outside of Pakistan. When personal data is transferred internationally, we take appropriate steps to ensure that such transfers are carried out in a manner consistent with applicable data protection principles, including entering into data processing agreements with receiving parties that impose equivalent data protection obligations.
By using the Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside Pakistan. We will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
Subject to applicable data protection law in your jurisdiction, you may have the following rights in relation to your personal data held by q5bat. To exercise any of these rights, submit a written request to the contact address provided in Section 16.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data where there is no overriding legal basis for its continued retention.
Request that we limit how we process your personal data in certain circumstances.
Request receipt of your personal data in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including profiling for direct marketing purposes.
We will respond to all valid requests within 30 days. In complex cases or where a large volume of requests is received, we may extend this period by a further 30 days, of which we will notify you. We may require identity verification before processing a data rights request.
The q5bat Platform is strictly intended for users who are 18 years of age or older — or the higher minimum age required by the applicable operator or licence jurisdiction. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has submitted personal data through the Platform, please contact us immediately at the address in Section 16 and we will take prompt steps to delete such data.
The Platform may contain informational references to third-party operators, sports organisations, payment providers and other entities. These references are provided for contextual and educational purposes only. q5bat has no control over the privacy practices of any third-party websites or services and accepts no responsibility for their data handling.
If you navigate to a third-party website or service from a reference on q5bat, the privacy policy of that third party will govern the collection and use of your data on their platform. We strongly encourage you to review the privacy policies of any third-party operator with whom you choose to register.
q5bat reserves the right to update this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page with an updated "Last Reviewed" date. For significant changes that substantially affect how we process personal data, we will endeavour to provide more prominent notice where practicable.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgment of those changes. If you do not agree with the revised Policy, you must discontinue use of the Platform.
For all data protection enquiries, access requests, complaints or questions relating to this Privacy Policy, please contact the q5bat privacy team. We aim to acknowledge all written enquiries within 5 business days and to provide a substantive response within 30 days.
q5bat Privacy Team
Contact email (plain text — not a clickable link):
Support is also available via Live Chat and the Help Centre, 24 hours a day, 7 days a week. Please include "Privacy Request" in the subject of your enquiry for fastest routing.
Your privacy is protected. Browse our sports betting guides, cricket markets and responsible gambling resources — all in plain English, all in PKR context.
🔞 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Play responsibly.